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Ethics of Automotive Repair in South Jordan

Posted December 18, 2013 2:17 PM



We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the South Jordan automotive service and repair industry hasn't been given a pass either.

Unfortunately, every profession in South Jordan has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.

Yet some people remain uncomfortable with South Jordan automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.

If we understand what's recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we'll have more trust in the recommendation. So communication is key. It's like going to the doctor; If she's using medical jargon and takes a lot of basic medical knowledge for granted, we have a hard time following her train of thought. It can be like that with your South Jordan service advisor too. He's so familiar with all things automotive, he may forget you don't know a PCV from an EGT.

If you don't understand what your doctor's talking about: ask some questions. If you don't understand what your South Jordan automotive advisor's talking about: ask some questions.

Let's go back to those ethical standards; when we hear a repair recommendation, we always ask ourselves, "Is this really necessary?" Well, here's the industry standard:

If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

For example, it you take your car in for a grinding noise when you step on the brakes, you may just think you need new brake pads. After the inspection, the technician at Gt Automotive & Express Lube says that you have a cracked rotor and need to replace it.

If you tried to get him to simply put new pads on, he would say that if you didn't want to replace the rotor; Gt Automotive & Express Lube would ethically have to refuse the repair.

To just put pads on a cracked rotor would have been very wrong. The brakes could've failed at anytime and needed to be repaired – not just have a band-aid slapped on them.

Now, looking at something not so serious, the technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle's manufacturer
  4. Based on the technician's informed experience

Of course, the technician has the burden of making ethical recommendations and properly educating their customers. For the customer, if you are uncomfortable with a recommendation, ask some questions. More information is always a good thing.


Posted in the Service Standards category

Why A Trip Inspection Is A Good Idea

Posted December 12, 2013 7:30 AM



At Gt Automotive & Express Lube we get a lot of South Jordan auto owners asking about car trip preparation. That’s a big deal. You could be driving through mountains and deserts in some pretty lonely areas outside of South Jordan so it's important to know that the car is up to the task and won’t leave you stranded.

Smart South Jordan car owners plan ahead for a major road trip – there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around South Jordan to see if you can feel any vibrations: are the wheels in balance? Is the car tracking straight? Is the alignment ok? Come to Gt Automotive & Express Lube for a peace-of-mind trip inspection.

Gt Automotive & Express Lube
919 Baxter Drive
South Jordan, Utah 84095
801-302-0912

The next thing is a full service oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over 75,000 miles, you may consider putting in the high-mileage formulation to clean harmful sludge deposits in the engine. You may also need a new PCV valve and an engine air filter.

How about your transmission and brakes? Have you had your transmission and brakes inspected in the last six months?

How are your wiper blades? There’s nothing like not being able to get rid of the bug juice on a long road trip away from South Jordan.

Check your owners’ manual for any other recommended service and have Gt Automotive & Express Lube do the multi-point inspection before you head out.

Consider also having the coolant system serviced – you want to stay within the car maker’s recommendations. If you’re towing a trailer you’ll want to be keep in mind that you’ll be going a long way under severe conditions.

A lot of South Jordan folks overlook severe conditions like towing, or summer heat, or driving on dirt roads. Plan ahead for your next road trip – we want you to get there and back.


Posted in the Maintenance category

Clean Fuel Equals Clean Performance For South Jordan Drivers

Posted December 6, 2013 3:50 PM

Hello, South Jordan car owners. Let's talk fuel filters. Fuel filters clean the dirt, dust and debris out of your fuel. Both gasoline and diesel-powered engines have them. The fuel filter is located in the fuel line between the fuel tank and the engine.

South Jordan auto owners don’t need to filter their fuel because it has lots of grit in it; they need to filter it because it has some grit it in. Any dirt is bad for your engine. The cleaner the fuel, the better an engine will run.

Over time, the small amounts of rust, dirt and contaminants in your fuel settle out inside the fuel tank. After about five years, this can amount to a quite a bit of sediment. This means that as your Honda ages, your fuel filter has to work harder to screen your fuel: more sediment in your tank means more potential for grit in your fuel.

The harder your fuel filter works, the more often it needs to be replaced. Check with your Honda owner’s manual or Gt Automotive & Express Lube to find out how often it should be serviced and how long you can expect it to last. You should change it before it becomes clogged. Your Gt Automotive & Express Lube service specialist can help you with recommended replacement schedules.

If your fuel filter becomes clogged, your engine will sputter when you drive at Utah highway speeds or when you accelerate rapidly. A clogged filter allows enough fuel to run the car at low speeds around town in South Jordan, but when you need a higher flow of fuel for faster speeds, or if you need a sudden burst of fuel, you just won’t be able to get it through the filter.

A clogged filter is actually dangerous. If you need to accelerate suddenly out of the path of danger, you just won’t have the power to do it.

Fuel filters have a bypass valve. When the filter becomes clogged, the valve allows some fuel to bypass the filter so the engine can keep running – just not enough to be running well.

That means, though, that dirty, unfiltered fuel is entering your engine. Instead of clogging up your filter, that dirt is now getting into your fuel injectors, where it can cause serious damage. Fuel injectors are expensive; fuel filters are cheap. It doesn’t seem like a difficult choice for South Jordan drivers.

Fuel filters are the epitome of preventive maintenance. They are cheap and easy to change, but neglecting them can lead to expensive repair bills. Some fuel filters are inside the fuel tank and cannot be routinely serviced – your friendly Gt Automotive & Express Lube service advisor will be able to tell you if this applies to your vehicle.

Good car care for South Jordan drivers means following recommended schedules for preventive maintenance, including changing your fuel filters. Take the auto advice offered at Gt Automotive & Express Lube and in every owner’s manual and have your vehicle regularly inspected. It may save you money by preventing costly repairs, but it will also repay you in improved fuel economy, safety and peace of mind.


Posted in the Fuel System category

Make Your Vehicle Last

Posted November 26, 2013 10:30 AM



We live in such a disposable society. It's amazing all the stuff we throw away. New stuff comes out so fast, we just toss the old and move on. In the old days people were real sticklers about taking care of their things. If something got lost or ruined by neglect, tough - they had to do without. Most people couldn't afford new cars very often, so they had to make them last as long as they could.

It's a good thing that cars are more reliable these days. They just don't break down as often. And the good news for us Utah penny pinchers is that a modern car can easily go 200,000 miles/320,000 km with proper care. The engineering and the manufacturing quality is tremendous. The missing ingredient is us South Jordan car owners making sure we follow the manufacturer's recommended maintenance schedules.

Every time you go a couple thousand extra miles between an oil change, you have created an opportunity for sludge to be formed and clog passages. Then some parts don't get properly lubricated and they start to wear out faster. Skip a cooling system service, and the corrosion inhibitors become depleted, and the radiator starts being damaged - one step closer to a failure. Same thing is true for transmission service, power brakes, fuel system cleaning - really everything on your schedule.

It is probably even more important for older vehicles. Those engines and other systems have had more time to get dirty, so they are a bit more stressed anyway. But it is never too late to get back on track with your maintenance and to hold off further damage.

And it really does start with the oil change. When you get a full service oil change they top off all your fluids and check for other items that are on your maintenance schedule. It's like your safety net. Go in for an oil change on time, and let your service advisor help you keep track of the rest.

Some things are going to wear out along the way, things like alternators, water pumps, etc. But fixing those at Gt Automotive & Express Lube is cheaper than a new car payment. And taking care of problems early means they have less time to mess with other things. It is like having high cholesterol - you don't want to wait for a heart attack before you address it.


Posted in the Maintenance category

Keeping Your Engine Cool In South Jordan, Utah

Posted November 20, 2013 11:45 AM



The cooling system keeps Utah drivers's engines from overheating while they are driving around South Jordan, Draper and West Jordan. Its job is to move heat away from the engine. Let's talk about the various components of the system and how they make this happen.

The radiator is the part most South Jordan auto owners associate with the cooling system. Coolant flows through the radiator which has fine cooling fins that draw the heat out of the coolant and dissipate it into the air. To make sure there's enough airflow over the radiator, a fan pulls air over the cooling fins even when the Honda is idling.

In some Hondas, the fan is powered by the serpentine belt. On others, an electric motor runs the fan. Electric fans turn on and off as needed. You may have heard the fan kick on shortly after you turn your Honda off. The sensor has determined that the engine needs a little help cooling down to a safe temperature.

South Jordan Utah Radiator A hose connects the radiator to the water pump. The water pump pushes the water into the Honda engine block. Now the engine block and cylinder heads have passages for the coolant to pass through without getting into the oil or the combustion chamber. In the automotive community, these passages are referred to as the "water jacket".

While the coolant is passing through the water jacket, it absorbs heat from the Honda engine on its way to the radiator for cooling. Between the engine and the radiator is a gatekeeper called the thermostat. The thermostat's job is to regulate the temperature of the engine just like your home thermostat regulates the temperature in your South Jordan house. It gets your engine up to the correct operating temperature and then keeps it from overheating.

When you first start the engine, it's very cold and needs to warm up. So the thermostat blocks the flow of coolant to the radiator. As the engine warms up, the thermostat starts to let coolant flow through the system.

The final component the team at Gt Automotive & Express Lube wants to point out is the overflow reservoir. This bottle is designed to hold some of the coolant. It'll have a mark that indicates whether or not you have enough coolant. This is where you should add coolant if you just need to top it off.

Caution: never open the reservoir or the radiator cap when the car's hot. The cooling system is pressurized and opening them while it's hot can cause hot coolant and steam to escape resulting in serious burns.

Cooling system failure is the most common mechanical failure in vehicles around South Jordan, Utah. At Gt Automotive & Express Lube, we can do a periodic inspection of the components for leaks, loose connections and weakening hoses.

Gt Automotive & Express Lube
919 Baxter Drive
South Jordan, Utah 84095
801-302-0912

Your manufacturer has also specified a cooling system service interval. With a cooling system service, the old coolant is replaced with correct clean fluid that contains the additives required to prevent corrosion. The additives are depleted over time and you need fresh fluid for adequate protection. Your radiator pressure cap should be replaced at this service as well.


Posted in the Cooling System category

Keeping Your 'Old Faithful' Auto Running

Posted November 15, 2013 5:23 PM



At Gt Automotive & Express Lube we’ve had a lot of South Jordan, Riverton, and Draper clients asking how they can make their vehicles last longer. These questions are actually a reflection of a trend that’s been building for several years. The median age of personal vehicles is now over nine years. And 33 percent of all vehicles on the road have over 75,000 miles on them. It looks like it’s going to keep heading in that direction for a while. With high fuel prices a lot of South Jordan folks are putting off buying a new car. Thanks to AutoNetTV, we can provide you with a video answer to this essential question.

So let’s say you’re one of the average people in the South Jordan area; you’ve got a nine year old car with 80,000 miles on the odometer. What can you to do make it last another year or two?

Let’s start with the premise that there’s no reason that a modern car can’t run for 200,000 miles with proper care. The engineering and manufacturing quality is there.

Of course, some parts will wear out along the way, but there’s no reason for a catastrophic meltdown if you stay on top of your recommended car maintenance. The maintenance schedule in some owner’s manuals runs out at 60,000 miles or so: how do we know what to do when we’re way past that?

It is a challenge, for example: If a service is recommended every 15,000 miles for the first 60,000 miles you can just keep getting it done at least every 15,000 miles after you hit 60,000 miles. But, it gets more complicated because older engines lose some efficiency, are dirtier inside and are just more stressed. That means it’s very important to not miss any scheduled services. Skipping just one oil change at Gt Automotive & Express Lube, for example, leaves an opportunity for harmful sludge to build up.

So all the usual things like oil changes, transmission service, coolant service, brakes, power steering, fuel system cleaning – all that stuff needs to be maintained. People responsible for fleet vehicles around South Jordan are sticklers for scheduled maintenance. They know that money spent on maintenance saves them three ways:

  1. it keeps fuel efficiency from decreasing;
  2. it prevents expensive repairs, and;
  3. they can postpone purchasing new vehicles.

Having the oil changed may be the most important thing. A full service oil change means that all of your other fluids get topped off so they are never low enough to cause damage. It also gives your friendly Gt Automotive & Express Lube service specialist a chance to spot problems in the early stages so that you can fix them before they get expensive. And it gives you a touch point with an automotive professional along the way to remind you of things that aren’t scheduled as often – things like differential service and timing belt replacement.

If you live in the South Jordan area and have an older vehicle, you may need to follow the severe service maintenance schedule. Check your owner’s manual and talk with your service advisor at Gt Automotive & Express Lube. Conditions inside an older engine, transmission and cooling system can arguably be considered severe – so shorter intervals could well be called for.

And, we would strongly encourage you to consider using high mileage formulation fluids. They’re fluids like engine oil, transmission fluid and coolant that are formulated for older engines. They have special additives to clean deposits, and to condition and restore seals and gaskets that dry out with age. Some South Jordan auto owners start using higher mileage formulations at around 50,000 miles as a preventive measure.

Of course you also want to still look marvelous in your older car as you drive around South Jordan. Salt and road grime wreak havoc on your paint job and can lead to body rust – so regular washing is very important. Also, a good quality waxing is recommended at least twice a year.

Give us a call for more information:

Gt Automotive & Express Lube
919 Baxter Drive
South Jordan, Utah 84095
801-302-0912

Posted in the Maintenance category

Steer Right In South Jordan

Posted November 5, 2013 3:31 PM
power steering service South Jordan

Virtually all vehicles come with power steering so many South Jordan auto owners have never driven a car or truck without it. Power steering assists you when you turn your Honda steering wheel. Without it, it would be very hard to steer.

Now this power assist comes in a couple of forms. In recent years, a lot of South Jordan vehicles have an electric motor that reduces steering effort and helps improve fuel economy.

The other kind of power steering is hydraulic. This is the kind most older Utah vehicles, and a lot of newer ones, have. Power steering fluid is pressurized by a pump and is used to assist steering. Of course, South Jordan motorists need the right amount of fluid in the system. If it’s too low your steering is affected and you could damage your Honda pump.

Also, power steering fluid can become corrosive over time and damage the pump, hoses and connectors; leading to leaks and repairs. Power steering service at Gt Automotive & Express Lube in South Jordan includes removing the contaminated fluid and replacing it with fresh fluid.

A word about power steering pumps: Some are powered by an electric motor. Others are driven by the serpentine belt. A worn serpentine belt stresses all of the Honda components it drives, including the power steering pump, so replace the belt at Gt Automotive & Express Lube as advised to avoid undue repairs.

Losing your power steering while driving in South Jordan can be unsettling – just remember that you can still steer, it’ll just be harder. Check with your friendly Gt Automotive & Express Lube tech to see if it’s time to service your Honda power steering system.

In addition to power steering service, at Gt Automotive & Express Lube we offer comprehensive automotive services including oil changes, scheduled maintenance and clutches.

Give us a call

Gt Automotive & Express Lube
801-302-0912
919 Baxter Drive
South Jordan, Utah 84095


Posted in the Steering category

Check Your Shocks and Struts at Gt Automotive & Express Lube

Posted October 30, 2013 7:13 AM



Today we're talking about shocks and struts. They're so easy to forget about because they last so long and wear out so slowly. But your shocks are really responsible for keeping your tires on the road – so they're very important.

Without shocks, your wheels would be bouncing over bumps and lifting in corners. The shocks push the tire down to the road to maximize traction. Good shocks equal good ride quality and safe handling.

Visit Gt Automotive & Express Lube to have your shocks and struts inspected by a professional. You can find us at 919 Baxter Drive, South Jordan, Utah 84095
Or give us a call at 801-302-0912 to make an appointment.

There's a difference between shocks and springs. Springs support the weight of the vehicle, keeping it suspended up off the axles. The shocks moderate the rebound motion as wheels hit bumps. Now a strut combines a shock and a coil spring in one compact unit.

When your shocks are worn out you may notice degraded handling as you drive around our South Jordan streets. Your vehicle feels squirmy around corners and floaty over bumps.

You may notice the rear end squatting when you accelerate or the front end diving when you brake. Your car might even be sagging at one corner.

Uneven tire wear can also be a sign of worn shocks. Of course, if your shocks are leaking or have a big dent, they need to be replaced.

Your owner's manual will have a recommendation for when to replace the shocks and struts on your vehicle. It's usually between thirty and fifty thousand miles. Of course, if you tow a lot, regularly carry heavy loads or do a lot of driving on poor roads, your shocks might wear out faster.

If those driving conditions apply to you, you can get special shocks that are better suited to your driving.

The shocks that come from the factory are designed for the way most consumers are expected to drive that particular vehicle. If you have different needs for your driving around South Jordan Utah, you can get premium shocks that improve performance handling, off-road abilities or towing comfort. Your South Jordan Utah service consultant at Gt Automotive & Express Lube can help you determine your needs and then give you some options.

It's best to replace all four shocks at the same time. That way you'll have even, predictable handling at all four corners. Anything less could be dangerous.


Posted in the Shocks & Struts category

Fuel Saving Tip: Auto Myths Around South Jordan

Posted October 24, 2013 4:40 PM



With high fuel prices in South Jordan Utah comes lots of gas saving advice. Some of it, like what you hear on AutoNetTV, is really great. Some is myth. And some is just designed to prey on South Jordan Utah people desperate to save some money on gas.

Auto Myths When you get one of those e-mails that's going around telling you how to save gas, try to think it through.

Does it really make sense? Does it defy the laws of physics?

Do some research on the internet or ask your South Jordan Utah service advisor at Gt Automotive & Express Lube.

There aren't any magic pills you can drop in your gas tank and the government hasn't suppressed a device you can clamp on your fuel line to make your car run on air. Not even in South Jordan!

So next time you get one of those e-mails, check it out with an automotive professional. You'll get more bang for your buck with an oil change or an engine air filter replacement.

We're Gt Automotive & Express Lube, give us a call at 801-302-0912 for good honest advice about your car.


Posted in the Fuel System category

Following Recommended Intervals For Your Honda

Posted October 16, 2013 1:08 PM

If you're reading this article in South Jordan, Utah, then you probably care about your car and how it runs. Even though you care, there is still that moment of dread when your service technician tells you the manufacturer recommends some additional service. Your heart beats a little faster, your blood pressure rises. You worry about spending more money than you had planned. And you worry that if you say "no", you might be harming your Honda or risking your family's safety.

At the risk of sounding like your dad, you really should have done your homework. Service recommendations are in your owner's manual. But it is not like you want to keep your Honda auto maintenance schedule on your nightstand for bedtime reading.

Cars are complicated machines and it takes some effort for South Jordan motorists to keep them running well. That is why vehicle manufacturers have maintenance schedules that explain how to keep your Honda performing efficiently and prevent expensive breakdowns. In a typical owners manual you'll find: oil change, brake fluid and pad change, coolant system service, transmission service, battery electrolyte levels, cables and terminals, tire pressure and wear, CV boots, cabin air filter, air conditioning, heater, fuel filter, air filter, belts and hoses, power steering fluid, differential service, fuel system cleaning, and wheel alignment. And then there are mechanical service requirements like timing belt changes, valve adjustment, steering function, engine and exhaust leaks - yeah, it is a really long list!

Fortunately, this isn't a test: West Jordan car owners don't need to have it memorized. Your friendly Gt Automotive & Express Lube tech has access to your manufacturer's recommendations. Don't be surprised when your service advisor at Gt Automotive & Express Lube reminds you something is due. Your manufacturer has taken great care in putting together your maintenance schedule. Let Gt Automotive & Express Lube help you stay on top of important maintenance. You can expect them to suggest recommended services and tell you what problems they find under the hood. We'll also explain how urgent these services are so you can work them into your budget.


Posted in the Maintenance category

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